The CRM 4.0 E-mail Router with POP3
January 21st, 2008With CRM 4.0 off and running now, I’ve been seeing a lot of questions on how to get the E-mail Router to work with POP3 mail access. I’ve recorded a video of how you can take a Gmail mailbox and hook it up to a Queue inside of CRM via the E-mail Router.
Enjoy! Next video…using the E-mail Router with an individual Exchange mailbox!
http://video.mikelu.org/emailrouterpop3/emailrouterpop3.html
January 21st, 2008 at 6:48 pm
[...] Michael Lu » Adventures of a Vagabond » » Blog Archive » The CRM 4.0 E-mail Rout… Published Monday, January 21, 2008 9:48 PM by Ben Vollmer [...]
January 21st, 2008 at 7:08 pm
[...] Michael Lu » Adventures of a Vagabond » » Blog Archive » The CRM 4.0 E-mail Rout… [...]
January 21st, 2008 at 7:40 pm
[...] Michael Lu » Adventures of a Vagabond » » Blog Archive » The CRM 4.0 E-mail Rout… [...]
January 22nd, 2008 at 7:42 am
[...] Lu has a really cool video showing how to configure the CRM 4.0 email router to use a POP3 account. Tags: CRM 4.0, Dynamics [...]
January 22nd, 2008 at 7:46 pm
[...] Michael Lu posted on his blog a video on how to configure CRM 4 to work with a Gmail account. If you don’t know how to configure the Email Router, I suggest checking it out. Here is an exert from his post here [...]
January 23rd, 2008 at 12:46 am
trackback @ http://blogs.ugidotnet.org/rnocera/archive/2008/01/23/ms-crm-4.0—e-mail-router.aspx
January 23rd, 2008 at 9:43 am
Michael,
Very informative video. We provide the Microsoft CRM integration to Lotus Notes and Novell GroupWise. We would love to provide an adapter so that the CRM 4 Email Router can integrate with those email systems. Do you know where can we find the documents explaining the api for developing these adapaters.
January 24th, 2008 at 2:02 pm
[...] In our last episode, we hooked up the CRM 4.0 E-mail Router to a POP3 mailbox on Gmail, then pushed that mail into a CRM queue. This is a pretty stelar feature of CRM 4.0 that allows you to integrate with mail solutions outside of the Microsoft stack. [...]
January 30th, 2008 at 5:39 am
Michael, first of all great blog. It has come in handy quite a bit. My question though, is that I’ve set up my email router exactly as you did to access Gmail, but I keep receiving this message when I test: ‘Failure - No connection could be made because the target machine actively refused it’. Any thoughts on what the problem is?
January 31st, 2008 at 6:45 am
[...] View the video [...]
February 7th, 2008 at 8:33 am
[...] The CRM 4.0 E-mail Router with POP3 [...]
February 7th, 2008 at 9:36 am
[...] The CRM 4.0 E-mail Router with POP3 [...]
February 8th, 2008 at 3:42 pm
[...] CRM E-mail Router with POP3 or Individual Exchange [...]
February 11th, 2008 at 4:39 am
Great Blog Michael. Thanks for the video was very informative!
February 18th, 2008 at 8:26 am
[...] The CRM 4.0 E-mail Router with POP3 [...]
February 18th, 2008 at 8:40 am
[...] The CRM 4.0 E-mail Router with POP3 [...]
March 21st, 2008 at 8:13 am
[...] The CRM 4.0 E-mail Router with POP3 [...]
March 27th, 2008 at 1:16 pm
[...] Mike Lu, one of the talented program managers at Microsoft, did a great video on it at http://www.mikelu.org/archives/176 [...]
April 10th, 2008 at 10:13 pm
Using the POP3 service in the CRM Router would be great except how do you get the router to delete the email from the POP3 mail box?
Because the email is not deleted on the server side, the CRM Router keeps downloading the same email over and over causing massive duplicates. There must be a way for the CRM Router to delete the email off the Email Server after it downloads the email. ????
Allan Browning
May 6th, 2008 at 5:28 am
One question: Is Novell Groupwise a standard pop3/smtp mailserver?
May 8th, 2008 at 10:28 pm
Another question - I watched the demo and setup myself a gmail integration for testing. But I can only make it recieve mails - when I test send facility, it fails. Can anyone make a hint on if this is possible?
May 23rd, 2008 at 12:11 am
Now I got the POP email router to function correctly. But my customer don’t like this:
Think this situation on a user:
Primary Email: test@gmail.com
First name: Donald
Last name: Duck
When I send an email the reciever gets a mail from “test@gmail.com”. But my customer would like “Donald Duck” as sender (normally “Donald Duck” syntax).
Any clue how to solve this problem.
HINT:
It seems that the email router grabs “Primary Email” as sender.
I tried to put “Donald Duck” as sender in Primary Email, but CRM won’t allow.
I tried to make a javascript that On Save updated Primary Email field to “Donald Duck” . That succeded - but no difference in the email sent from the email router.
May 29th, 2008 at 4:03 pm
Does CRM 4.0 integrate with Lotus Notes?
August 3rd, 2008 at 2:00 am
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September 25th, 2008 at 5:08 pm
Any advise as to how to configure CRM to send mail using a gmail or other pop account?
thx.